• Elementary
  • Secondary
  • AP / Honors & Electives
  • Adaptive
  • Intervention
  • Supplemental
  • Adult
  • Professional Development

Customer Support

Educators are building our future .... and we are here to help!


For PreK-12 and Adult Basic Education / GED Materials

8:00 a.m. to 8:00 p.m. Eastern time, Monday through Friday

Automated self-service is available on this line outside of business hours for information on pricing, availability and order status.

To place an order, request a sample or for adoption review, check pricing and order status, or other customer assistance:

Fax 1-800-953-8691
General Inquiries    SEG_CustomerService@mheducation.com
McGraw-Hill School Education
PO Box 182605
Columbus, OH 43218

Orders are processed within 48 hours of receipt. Typical shipping time once order is processed is 5–10 days. Contact us if you need expedited shipping.

In regards to online order inquiries, please contact:

Ecommerce Customer Service


Digital Technical Support

7:00 a.m. to 8:00 p.m. Eastern time, Monday through Friday


Sign up for COAST, our online ordering portal for schools! Call 800-773-4607 for information.

Higher Education Customers:
Professional Book Customers:
CTB Assessment Customers: